Business Relationship Manager: Careers in IT service management - Ernest Brewster

Business relationship management (BRM) is essential for establishing and nurturing strong relationships between a service provider and customer. This introductory manual provides practical guidance for individuals new to the BRM manager role or seeking a better understanding of its responsibilities.

• Author: Brewster, Ernest
• Publisher: BCS, The Chartered Institute for IT
• Illustration: n
• Language: ENG
• Title: Business Relationship Manager: Careers in IT service management
• Pages: 00160 (Encrypted)
• On Sale: 2014-07-07
• SKU-13/ISBN: 9781780172507

Categories:

• Computers : Information Technology
• Business & Economics : Careers - General
• Business & Economics : Customer Relations