Interview Techniques for UX Practitioners: A User-Centered Design Method - Chauncey Wilson

Many user-centered design practitioners rely heavily on interviewing as part of their work. However, conducting effective interviews requires specific skills that are often learned on the job with limited feedback. "Interview Techniques for UX Practitioners: A User-Centered Design Method" by Chauncey Wilson is a comprehensive resource that addresses this gap.

The book covers the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. It delves into the strengths, weaknesses, and issues associated with each type, providing best practices and procedures for conducting efficient and effective interviews. Readers will also gain insights into asking "how" and "why" questions to uncover deeper understanding, as well as discussions on laddering and critical incident techniques.

Given the significance of interviewing skills in UX work, this book serves as a valuable guide, offering definitions, processes, procedures, and best practices for the fundamental approaches.

• Author: Wilson, Chauncey
• Publisher: Morgan Kaufmann
• Illustration: n
• Language: ENG
• Title: Interview Techniques for UX Practitioners: A User-Centered Design Method
• Pages: 00100 (Encrypted) / 00100 (Encrypted)
• On Sale: 2013-11-23
• SKU-13/ISBN: 9780124103931
• Category: Computers : Social Aspects - Human-Computer Interaction